Appointment Scheduling

Integrated in IMPAK.NET™, the Appointment Scheduling application allows a planned approach for scheduling appointments by taking into account all the parameters one find normally in a dealership. This application thus contributes largely to increase the satisfaction of your clientele by eliminating the possibilities of errors such as overbooking, variation of the number of available mechanics...

Using the Appointment Scheduling, your service department can make the pre-opening of the work order, establish and follow its daily appointments. The service department can also establish daily limits on available time and eliminate the erroneous appointments due to schedule days off, holidays...

Your customer thus benefits from a better service and you benefit from an improvement on the service department productivity.

With its various advantages, the Appointment Scheduling application gets you the tool indispensable to a better customer service while allowing you to increase the productivity of your after-sales service.