Customer Follow-Up

One of the most effective means to increase your sales, whether it is for the service or for parts or even for the showroom is unarguably the use of your existing customer base.

For this purpose, the IMPAK.NET™ Customer Follow-up application gets you the ideal tool to optimize the use of your existing customer record by allowing you, among many others, the following possibilities:

• Generate letters or personalized cards customer’s birthday
• Verify satisfaction level of new owners and incite them at the same time to acquire a extended protection
• Invitation of your customers at a new models presentation
• Thanking for a new purchase
• Invitation to a customer whose financing contract expires soon
• Letters concerning a manufacturer recall
• And many others…

Offer a superior quality service and be on top of your competition.